Dawsonville, Georgia, Suzuki, Yamaha, Motorcycle, Scooter, ATV, Utility-Vehicle, Dealer, Used, Parts, Service, Financing

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In Memory Of Terry Gahl
August 21 1948 - October 11, 2007
We will miss you!

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I have to say you guys have the best staff that I have ever encountered in a shop. The service was amazing and everyone that helped me with my new GSXR 750 was very nice. I hope that you guys continue doing what your doing, and I know a lot of riders up here in the mountains that I will be sending your way. Thank you all very much."

By: Lance Clayton,GA

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"This is part of a recent post of mine on the Craigslist m/c forum: Our local Suzi/Yamaha dealership is much more low-key, but friendly too- they approach you soon after you get in, but if you just want to browse, they let you be. What impressed me is that even though I bought off a C/L ad after looking at their used bikes, they were just as nice to me buying an oil filter as they were when they thought they would sell me a bike, and the salesman actually congratulated me on my buy and came out to look it over. They have a lot of shop events and activities, and just generally make it seem like the whole thing is run by riders, not suits. "

By: Mark Murrayville,GA

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"Steve and John, both made the deal a snap, I told them what I expected, knowing it was a fair deal. I was expecting the usual dealer BS, but it wasn't there. The deal was done in under 2 minutes. I've had to negotiate harder buying bikes from friends. It took longer to get the bike ready for me than it did to trade and do the paperwork. "

By: Brian Ga,GA

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"Dear Staff I wanted to thank Jerry, Danny, Steve, Dusty and Brian for there hard work, great attitude and patience working with me to get the my GSXR-1000 running so damn good. I know how hard it is to make customers happy these days with every ones deadlines, tight budgets and profit margins but you guys really did a great job. This is my second bike in a year from Moto400 and even though It may seem like I complain a lot it really is just to show how much I care and enjoy spending my money there. I hope the owner knows he has good people working for him (which is hard to find) and takes care of you all like you take care of his customers. Moto400 seems like it is heading in the right direction so I hope you take customers comments and suggestion to heart and with an open mind. thanks again and I am sure I will see everyone again soon."

By: Michall Cumming,GA

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"My wife and I were blown away by the professional and friendly atmosphere and the no hassle sales people at your dealership. You made the sales process actually pleasant and the financing seamless. More than anything, you took the time to listen to what we wanted and needed and you met the need very well. We will be lifetime customers! "

By: Dan Cleveland,GA

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"My overall purchase experience at Moto 400 was excellent. Robert Young was eager to help and answer product questions. He was patient, persistent but low pressure. He followed up after my first visit, which encouraged me to return. Jerry was thorough regarding the delivery process, owner responsibilities and operation and location of the bike's new features. Steve Tucker explained all options regarding warranty, maintenance and financing. After ten years of doing business at Gainesville Motorsports, I didn't know what I was missing. I am happy to say that due to this experience, I am now a Moto 400 customer. P.S. My son loves his new riding jacket he purchased from the variety of special sale items in the accessories department. He chose Moto 400 because of the wide selection of brands and sizes."

By: Scott Norcross,GA

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"Had my Suzuki M50 serviced and new tires installed. The Service Department rocks. The Parts Department was great with helping me pick out new tires. Everyone was very polite and helpful. Most of all, THANKS for showing me that CUSTOM SERVICE still exist. Thanks Paul Rambo Cumming, GA"

By: Paul Cumming,GA

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"This testimonial is from a woman rider to other women riders. I usually cringe when I think of motorcycle shopping. I have visited many dealerships where I’ve been ignored and not taken seriously. I’ve even asked a salesperson a direct question about a bike and they’ve looked right passed me and gave the answer to my husband. I expected much of the same treatment from Moto400, but to my surprise, I got the total opposite. When my husband and I walked in the door we weren’t immediately accosted by a salesperson, which I hate. Jerry and Mark just greeted us in a friendly casual way. I liked that. In those first few seconds I decide weather I want to stay or not. I did. When I was ready to ask some questions John Hicks was happy to answer them for me. I think it was the first time a salesman looked me in the eye and treated me like a fellow biker. Of course he wanted to sell me a bike, but I’ll tell you, he really wanted me to be happy by getting the right bike for me. He spent a lot of time with me asking me questions that helped both of us choose the right one. He even let me test ride a bike! I was so impressed! On February 5th I bought a V-Star 1100 and I couldn’t be happier! This was my 3rd bike purchase and the 1st one that I felt 100% sure of. John and Steve (the GM) worked with me on every aspect and bent over backwards to make sure I was happy with my purchase. I can not say enough about the excellent way I was treated by everyone at Moto 400. Richard in finance, Mitchell in parts, and Danny in service also helped me and were all just as nice and helpful. This was by far the best bike shopping experience I ever had and I recommend Moto400 to anyone looking for the best bike for them at the best price!! Thank you so much! Katherine "

By: Katherine Cumming,GA

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"My Wife and I went looking to upgrade her current bike to something that we can use for longer rides and across a few states. We went to a couple "other" bike shops in the area and felt like there was no passion or customer concern about our needs and interests. When we stopped by Moto 400 and stepped into their showroom floor you could tell this was a different dealership. Their sales team didn't jump at you the minute you walked through the door and when they did approach they looked to see what you were interested in and not what they could sell you. Our salesperson John Hick's was absolutely great, he asked my wife what type of rides she enjoyed and what bikes she had already checked out to get as much information so that he could suggest a few different styles and makes. He answered just about every question and concern she had so that she could choose the best one for her. After spending a few hours there she decided on the bike suited just for her, since it was just about closing time we agreed that we would come back after the weekend and close the deal. That night my wife looked at a number of accessories that came with that bike and just felt this was the right bike for her. We went back and again John Hicks worked with the parts department and service to get some of the items she really wanted installed on her new bike. It was very nice to see all three departments working together and letting us know that once the parts come in to call and schedule the installs. My wife and I have been riding for years and it's really nice to find a motorcycle place that we can turn to for upgrades, help and advice on parts and accessories along with an outstanding service team that treats your bike as if it's their own. Mr. Steve Tucker you have created an outstanding team and you have our motorcycle business. We have already told our neighbor who also ride about our experience but wanted to share this with you and others that walk into your showroom. Thanks Chet Sulek "

By: Chet Cumming,GA

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"I have owned several atvs and waverunners through the years and always had some mishap to ruin my experience with the dealership. I feel that the sale is not the only important part to buying a bike, its also about the relationship that comes after. You guys hit the nail on the head, with your customer service. You always feel welcome and you get what you need faster than expected. Keep the good work and don't lose your touch, its will make repeat customers!"

By: Matthew Dawsonville,GA

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"So obviously I am having some grammar problems. I guess that is what I get for posting this while I am working. Oh well, I love the family atmosphere of this dealership and I reccomend that if you're thinking of buying a toy that you check these guys out first and not waste your time elsewhere. This is an outstanding dealership and I will do business there as long as they're open."

By: Matt Dawsonville,GA

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"We have been to several dealerships over the years and I have to say that the staff at Moto400 is, by far, the friendliest and funnest that my wife and I have had the pleasure of dealing with. Everyone talks to you and wants to help(even if they are not your original sales person). Please keep up the awesome customer service (and great sense of humor)."

By: Mark & Patty Cumming,GA

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"Joe/Richard. I appreciate your prompt response to my need for the Boulevard. Though it only took a few minutes to repair the problem with my brake light, it was worth the ride down. First, it is ALWAYS good to ride and second, I witnessed again the outstanding service Moto 400 provides for their customers. Joe, I appreciate you showing me how to troubleshoot and repair the problem incase it ever arises again. Please pass this on to your owner. I want him to know the outstanding service you both provided for me. Thank you, Nick Langdon "

By: Nick ,XX

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"Judy, Thanks for the tremendously fun evening. I had a blast and so did everyone else I spoke with. Thanks for all the goodies, food, and drink. And please along our thanks to all the guys there for showing us around, giving us tips, being such great fun, and making the evening very special. Cheers, Rosalind"

By: Rosalind ,XX

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"I have bought three jackets and a helmet now from these guys. As far as selection, service, and expertise go they are the best. Today I bought a jacket from them and shortly after I left my oil light came on. It turned out that the geniuses over at the other bike shop, and I won't mention names...(**cough** Machines In Motion) had told me to put too much oil in when I changed it myself. The guys at Moto 400 were closed, but they still were ALL very helpful and even pulled my bike into the service station in the back and drained it to the proper level FOR FREE. Imagine that! A bike shop helping someone out for free. You won't find that at the other shops only interested in making money, and again I won't use names (**cough** Machines In Motion). I will recomend everyone to them from now on. All around great shop. Thanks guys."

By: Anonymous cumming,GA

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"If you want top quality sales people this is the place to go! This was the first dealership where the sales personnel could answer any question about their products that I could think to ask. They went above and beyond to get me on the bike that was for me. They are there to help the customer leave well satisfied. Just wanted to say thanks guys and I will be a repeat customer. All of you that I met do deserve a 5 star!!!! Thank You. I really like my new bike. "

By: Bobby Canon,GA

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"Performed a great job Had bad experience with another dealership you guys worked hard to get me what we needed Thank You You guys are great!!!!"

By: Donna Canon,GA

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"Euphoric experience!!! I am a first time motorcycle buyer and a beginning rider. John Hicks took the time to help me decide on a bike which was a "right" fit for me based upon my experience level and future growth. I made a choice on a pre-owned 2005 Honda Shadow 750 and am loving every minute of it!!! I ended up riding for awhile after my purchase and had some minor issues which were immediatly handled in an expediate and hasty manner by John and the rest of the fine men from the service department. I HIGHLY recomment MOTO400 to anyone interested in the purchase of a new or pre-owned bike. Your treated like family and it continues after the sale!!"

By: Allen Dawsonville,GA

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"Moto 400 Inc. Rally For A Cure Sponsor, On behalf of Countryland Golf Club and the Susan G Komen for the Cure, I wish to thank you for your generous donation as a sponsor for our Rally For A Cure Golf Tournament. We at Countryland Golf Club are proud to host the largest Rally For A Cure in the state of Georgia. Thank you for making us #1 in support of breast cancer awareness. Sincerely, Sandra P. Culver 2007 Rally Director"

By: Sandra ,GA

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"I have been riding and trading motorcycles for 20years, and the staff at Moto400 have went above and beyond my expections. I bought my first bike about three months ago from them but the bike was not what i really wanted, called them up told them what I wanted to do and what I was looking for, within a couple of hours they located me a bike and got me a great price on it. I will deal with Moto 400 from now on, even if I do live 140 miles away. once again thanks to the staff and hard work all you guys have put in to latest purchase. ADAM IN CROSSVILLE ALABAMA."

By: ADAM CROSSVILE,AL

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"My experience with Moto400 was excellent! I was treated like an old friend from the moment I walked in the front door. Everyone went out of their way to make sure I was happy with my new bike. Many thanks to John Hicks and all the staff at Moto400. "

By: Steve Cumming,GA

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"i purchased a Big Bear from you all and was very suprised how nice and helpfull everyone was!! and the service department is awesome great job ladies & gentlemen!!"

By: Anonymous buford,GA

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"A wonderful experience! Everyone was very helpful and friendly. We will always come back to Moto 400 and refer our friends and family too! Thank you all for making buying our first motorcycles a pleasurable experience!"

By: Cindy Duluth,GA

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"I traded my 2003 Suzuki Intruder Volusia for a Suzuki SV 650 during the Suzuki Grand Opening and it was an excellent overall experience. I was not pressured into bying something that I did not want (Cameron was very patient with me since I was debating 3 different bikes along with the fact that I do not like parting with my money). I would recommend Moto 400 to anyone in the area who is looking to purchase a motorcyle. My wife (proud owner of a Katana 600) have also returned to Moto 400 to purchase accessories and have enjoyed that experience as well. Keep up the excellent the customer service! "

By: David Suwanee,GA

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By: Brandon Dawsonville,GA

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"I was playing around on myspace when I came across Gixxermike's page. I read the info he provided about the new store on his page and decided to check it out last Saturday during the grand opening. I must say, I was very impressed. Not only impressed by the store itself, but with Mike as well. He provided me with a lot of helpful information and was extremely patient while answering all my questions. He made my trip there well worth it. He's definitely one of the best when it comes to customer service. Great store, keep up the good work! :)"

By: Angela Dacula,GA

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"Wonderful overall experience, thanks guys!"

By: Anonymous Dahlonega,GA

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"One of the most friendly no-pressure groups I've ever come across. Professional and competent - I highly recommend."

By: L St. Augustine,FL

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