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In Memory Of Terry Gahl
August 21 1948 - October 11, 2007
We will miss you!
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I'll try to keep this short...I recently transferred to the area from Houston. I was looking for a local dealer for parts and service. I visited Moto 400 and was extremely impressed with the staff. I originally had NO intention of buying a new Triumph, but I felt so comfortable with the dealership, I made an offer on a new Scrambler. We came to terms on the deal, I came up to the dealership, met with Big John, and within 10 minutes I was leaving on my new Scrambler. It was the smoothest vehicle transaction I've EVER been involved with, Big John did everything he said he would and never once attempted to change the deal. If I had more money I would buy more bikes from these guys, a Professional operation all the way around!"
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By: David Johns Creek, GA
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"this is definitely MY dealership. I recently transferred from Houston to Atlanta, had heard very favorable comments about Moto 400, came in just to check the place out. Everyone I came in contact with was extremely friendly and welcoming."
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By: David Cumming, GA
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"Very satisfied with charles sales, and john sales manager, and of course very happy with the purchase of the triumph thunderbird abs. i would have no problem referring customers to this dealership. 5 star experience for sure. "
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By: Tim Lawrenceville, GA
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"I sincerely believe that without the help of Charles and Big John, I wouldn't have gotten my 2010 Triumph Speedmaster. Great support, not pushy at all, and they were able to answer all of my questions. I love the bike, and won't think twice about recommending Moto400 to friends."
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By: Ted Dawsonville, GA
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"I have purchased quite a few bikes over the years, and I can say that at Moto 400, I had one of the best motorcycle buying experiences ever. Generally unheard of these days, my new Triumph Street Triple R was setup quite well and delivered perfect. My salesperson, Charles Littlewood, and Big John, the sale manager, were very kind, knowledgeable, and great to deal with. Charles actually called me later that same day to make sure I had made it home OK, to thank me again for my purchase and that all was well; Wow! From Parts, Sales, to Service, I found this motorcycle shop is staffed with genuine, good, and honest folks. I highly recommend Moto 400 in Dawsonville Georgia to all bikers both near and far no matter what you ride; this place has a great vibe and is a pleasure to be a part of.
Jose Canton, GA
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By: Jose Canton, GA
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"Charles was the salesman that I dealt with. His service was excellent. He did whatever it took to make sure I got my first bike. Because of Charles, I will continue to go to Moto 400 for any service needs or questions that I may have in the future. Thank You to Big John also. Because of their team effort, I am now enjoying the open road on my first two wheeler. Thank You Very Much Guys!!!!!"
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By: David Dawsonville, GA
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"Even though I bought a used bike, I was treated as if it was a new purchase. Charles Littlewood (salesman) was very professional and never tried to pushed us into a decision. All calls were returned promptly and overall it was a great experience."
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By: Joe Morganton, GA
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"Overall the experience was smooth and quick. Bought a Triumph Street Triple R and the bike is amazing. Charles and Big John were easy to deal with. I'd buy from them again, but I can't imagine wanting another bike. "
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By: Anonymous Atlanta, GA
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"I bought my Grizzly 550FI IRS 4x4 a few months back. A friend recommended Moto400 and it was one of the best experiences I've ever had at a new vehicle dealership. Casper was awesome, and Kieth, the owner personally delivered my quad. Its been one of the best investments i've made in a long time, and my kids absolutely love it. I'll be back soon to see Casper and the guys for a quad for my wife, and the kids!"
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By: Brett Cumming, GA
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"Bought a Triumph 2/27/10. Got first service 4/3/10. All contact superb. The owner and the sales manager remember my name and always enthusiastically greet me when I enter the dealership. Moto is a great resource and a welcoming business in which I trust. I just wish they had more accessories for triumph motorcycles. "
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By: stephen dawsonville, GA
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"Was up for the Triumph Demo ride today, March 26. Had a great time on the Scrambler. The ride was awesome, nice pace, course showed off all the bikes abilities. The Moto400 crew even loaned me a helmet so I could make the ride."
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By: Bob cumming, GA
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"I purchased my KLR650 here last year and got a fair deal. The sale was easy and loaded right on my truck - thanks!"
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By: Anonymous Ellijay, GA
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"I recently bought a Triumph Tiger 1050. I went in looking for my first cruiser, but my heart was with a dual sport bike and there it was standing in it's White metallic glory. Casper (saleman) had been talking with me about the crusiers and i waited a week and then went in with a differnet goal, the dual sport. He was great through my wishy-washy mind set. I love the bike and its a nice ride. I want to thank Jim in finance and exspecialy Judy in accessories. She was awesome, and stood by side while we talked about different gear and such. My hats off to you MOTO 400 team. I will definently continue to do buisness with you."
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By: Jeremy Cumming, GA
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"To whom it may concern:
I know the only time you seem to hear from a customer is when there is a problem, so I wanted to be the exception. In the past year I have dealt with all areas within your shop, from parts to new vehicle sales and I have to say that I have yet to be disappointed. Eric at the parts counter is always willing to help out no matter how out of the way it is, Danny and his technician Andy were easy to deal with when at times I was not and the remainder of the staff is always pleasant whenever I have a question. I really enjoy the service I continually recieve from Moto 400 and I look forward to my next purchase.
Regards,
Robert Evans"
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By: Robert Cumming, GA
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"I have been looking for a scooter for a couple months now. I went in to Moto 400 last week and spoke with a sales associate about the one I was looking for. He answered all my questions and made me feel very comfortable through the whole process. It was a great experience and I love my new scooter. "
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By: Stephanie Ellijay, GA
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"My experience at Moto 400 was nothing but positive. Low pressure and great service. I bought an 09 Yamaha Raider S from them and am very satisfied. See Robert Young in sales for help. He'll hook you up!"
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By: Jason Alpharetta, GA
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"Needed my tires mounted and balanced. I called and Danny in the svc dept said to bring them on by. I told him I would probably have to just pick them up next day since I live 25 miles away. He said "hang around for an hour or so"...and prioritized my tires so I wouldn't have to make another trip. Great service! I bought some goggles while in the store. Will try to send business your way any chance I get and I will be shopping here for gear whenever I need something. Nice looking shop too! Got my five year old to sit on a Yamaha 50 while there! Who knows what the future holds for him..."
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By: Anonymous Suwanee, GA
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"Low Pressure....Friendly and Knowledgeable....Positive Attitude. These are the attributes I associate with Robert Young and the "team" at Moto 400! There's an old saying that people buy from people "they know, people they like and people they trust". I didn't know the guys at Moto 400, but after spending a very short amount of time there, I felt like I had known them for years, that I liked them and I trusted them to put a great deal together for me on a Suzuki King Quad 450. From start to finish, they made me feel like an old friend and it was a pleasure to do business with the entire organization. Sales, Service, Finance, Parts.....all were terrific! If you're in the market for a motorcycle or atv, be sure to see Robert Young. You won't regret it!
Thanks Guys!
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By: Carlton Dawsonville, GA
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"I am recommending Moto 400 to everyone I know for all motorcycle needs. They treat you more like part of a family than just another dollar sign. My thanks go out to all at Moto 400 for the great continued service."
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By: Brad Gainesville, GA
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"I purchased a 2009 Yamaha Venture from Mark Henke and I could not be more pleased with the bike or the transaction. After discussing my trade and talking about the new bike, it took about ten minutes for Mark and I to agree on numbers and shake hands on what I consider to be a very fair deal. I have wanted this bike for some time, and I really appreciate the easy and professional way this dealership does business. I will proudly refer anyone interested in a motorcycle to Mark and Moto 400."
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By: Gary Suwanee, GA
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"AS a new rider, the folks here have taken the time to listen to me. They have offered great advice and answered my questions.
I have purchased riding accessories from them and will continue to do so.
Thanks and Godspeed,
JON "
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By: Jonathan Gainesivlle , GA
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"Robert Young was Awesome! My husband has worked next door to a Yamaha dealership for over 20 years but after he spoke to them about buying a Rhino he did not like their attitude. After he called Moto400 and spoke to Robert he knew that was where we needed to buy! We drove many miles out of the way but it was worth the trip. What a great buying experience!!! Thanks Robert and all of the team at Moto400!
Daniel & Delease Chester
Talking Rock, GA"
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By: Delease Talking Rock, GA
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"i was in the process of making the switch from dirt to street so i called moto 400 looking for a yamaha r6. i spoke with Robert young. the nicest salesman i have ever spoken to. he was caring and down to earth, this wasnt your ordinary salesman. the purchase process took two weeks. robert stayed in touch with me every other day. he wouldn't just call to talk buisness, he would call and ask me how my day was going and how my family was. this made the purchase process much more enjoyable without the pressure of any other salesman that would breathe down your neck waiting on you to buy a bike. Robert bent over backwards for me and my family. many kudos to robert young and the moto 400 team! great staff and great facilty, i recomend this dealership to anyone looking to buy those toys we all know and love. thank you."
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By: Austin cumming, GA
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"The nicest folks in the motorcycle business are at Moto400! Everyone there bends over backwards to help you in any way possible, from tips on repairing your bike to finding a part, you can count on the staff of Moto400."
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By: Bobby Cumming, GA
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"Recently I was in North Carolina and Tennessee, riding from Melbourne, Florida. The clutch linkage broke inside the block on the second day of vacation. I received totally unresponsive reactions from the first 2 dealers contacted, located within 2 hours of Franklin NC. Triumph Customer Service (Nunan, GA, US Headquarters) suggested Moto 400. Danny answered the phone, and I was off on one of the most Customer oriented service experiences in the 45 years since owning my first of 3 Triumphs. Technicians Andy and Dusty took great care in performing repairs. Overnight parts delivery was required on successive nights, when a second damaged part was discovered. Moto 400 provided an outstanding loaner for Wednesday afternoon and Thursday, taking much of the sting out of a vacation breakdown. Triumph Customer Service/Warranty in Nunan provided outstanding support to complete the job. During some of the time spent hanging around Service and the show room, I met other members of the staff. Without exception, I experienced the same open friendly (and sympathetic) reception. I left feeling like I had many new friends in Georgia.To anyone riding and/or experiencing problems within range of Dawsonville, go to Moto 400.
Thank You Danny, Andy, Dusty and all the folks at Moto 400, for salvaging the vacation.
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By: Ed Melbourne, FL
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"People where great, fast in, and out!! Robert thank you sir!!"
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By: jacob gainesville, GA
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Congrats on a great job done this evening for us Triumph riders - Everything you do at Moto 400 is "first class".
Keith and his staff are helpful, knowlegeable, and bend over backwards for the customers. - - I'm glad to be able to do business with you and am so very pleased that you will be our Triumph dealer in the area. You will be certain to get all my business in the future - along with many other friends that you have made in the Triumph community.
thanks, Martin Kline (the guy with the black Rocket III) - looking forward to more events.
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By: Martin GA
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"after shopping several places ang getting blown off by Gainseville Motorsports, time after time. I drove back to see Mark at Moto400, hes a great guy to deal with, and would recomend all my friends to take the drive up 400 to see the crew there, everyone was great i will be driving right past Gainesville Motorsports on my bike givin them the finger on my way to Moto400 its worth the drive to get the customer service that these guys give make u feel right at home thanks Mark and crew
Spencer"
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By: Spencer Buford, GA
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By: Anonymous Cleveland, GA
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"I bought my first bike from Robert Young a couple of weeks ago. I had done my research online before going in, but Robert still had plenty of answers to questions I didn't even know I had. He was extremely knowledgeable and went the extra mile to get me the deal I was looking for with a great financing package. I just want to say I really appreciated how helpful he was and will plan on returning to Moto400 for any of my future needs because of the great experience!"
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By: Mike Sugar HIll, GA
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"Me and my son Michael each bought a bike from Robert Young at your store about two weeks ago. Robert was most helpful as it was my sons first bike and I had not been on one since my dirt bike days 35 years ago. I would just like someone there to know what a good experience we had dealing with Robert. Thanks again Robert.
Walt Gowen"
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By: Walter Cumming, GA
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"I want to thank Mark, Jerry and Steve. The 3 of them made very happy with the purchase of a new M109R. I got a fair trade on my old bike and a fair price on the new. I never felt any pressure. Everyone at the dealership treats you as a friend and that counts for a lot.
Thanks Moto400"
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By: Paul Cumming, GA
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"We love the bike,got good trade in prices on our two bikes and now we've been 250 miles on this bike and it is sooo comfortable and a smooth ride.Thanks so much to all that stayed late last Sunday to help us complete this purchase.Safe Riding, Jackie and Melissa Tinsley"
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By: Jackie and Melissa Cumming, GA
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"I had a flat on a Sunday while leaving Dawsonville. The people at Moto400 took care of me and got me rolling again.
I really appreciate them having their service dept. open on Sunday. Chris (tech) did a great job of diagnosing my problem as a bad valve stem. This saved me $185 (a new rear tire). Steve, Chris, Eric, Jay, and Crew...keep up the good work!!"
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By: Glenn Lilburn, GA
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"STEVE, ROBERT, JERRY AND RICHARD WERE ALL GREAT. THEY TREATED ME WITH RESPECT AND CONCERN AND MADE ME FEEL WELCOME. THANKS FOR EVERYTHING."
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By: FRANK WOODSTOCK, GA
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"I would like to thank you for having such a knowledgeable sales staff. I was in on 07/29 & purchased a jacket,gloves,& tank bag from Judy Mechum. She made me feel very comfortable w/the safety & quality of the items I purchased.When I left It felt like I had gotten CUSTOMER SERVICE!! I will definitely be back."
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By: Kevin FloweryBranch, GA
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"saw a used harley on ebay. called steve..made an offer which he agreed to.drove 7.5 hrs to get there..steve opened early to get me taken care of..bike was WAY more than described on ebay. made the deal and was headed home before regular store hours.this is so rare.
thanks to steve tucker for the great deal
danny miller"
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By: danny gulfport, MS
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"Eric McGee is tops in my book. Visited your dealership for the first time today. I only picked up two spark plugs for my Rebel. Oh yes, I ride a Rebel, but, that did not bother Eric at all. I'm just tired of going to "that other" dealership in Gainesville. You can spend two hours in that place and no one will even approach you and ask "can I help you", etc. They just don't even give a rip if you are in there or not. Moments after I entered your front door, Eric approached me and asked if he could be of any assistance. That really impressed me. If you expect repeat business, you have to treat your customer(s) with respect, courtesy, professionalism, etc. You need to give Eric a raise. He is an asset and credit to your organization. I will definitely be back to your dealership."
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By: Roger Dawsonville, GA
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"Thanks a million to Robert Young,and everyone else at Moto 400.After not riding for 20+ years the feeling was unbelievable. Never thought I'd feel the water in Shoal Creek splash over my boots again. Oh yeah,the boots. Thanks for all your help with gear,things have really changed.I don't think I could have picked a more suitable bike,the DR650 is a peach Thanks again to Robert and the Crew at Moto 400. I'm havin a ball.
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By: Ricky Dawsonville, GA
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By: Anonymous Cumming, GA
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"Robert Young did an exceptional job at getting me on my first street bike. The sale was painless and I feel I walked out the door with a fair deal. The rest of the staff was also very friendly and helpful on the day of the sale and on visits after the sale. The staff even remembers my name and recognizes me when I walk through the door. I definitely will be back time and time again for service, parts and in the future and new bike. Thanks "
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By: Nigel Dawsonville , GA
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"These guys crushed Gainseville motorsports. Robert did a great job and Steve cut a great deal. I would rec ommend Moto 400 to anyone looking to make a bike purchase. No stress, or anxiety involved with purchasing my FJR. Solid bunch of guys"
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By: Gavin Dawsonville, GA
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"Robert is the best. He helped me and my two sons (12 and 15) pick out three of the best dirt bikes - Yamaha 110, 125L and 230. Being new riders we didn't know much, but Robert and the guys showed us how to use the bikes and gave us many pointers - even the best way to load them up on our trailer. I would have been lost without the great advice. My boys and I were able to spend this past Father's Day riding trails at Broad River. Thanks to Robert and Moto400, our early experiences riding have created life long memories. Thanks guys!"
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By: Brad Cumming, GA
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"ROBERT YOUNG IS THE BOMB!!!!!! WE HAD CHECKED AROUND AT SEVERAL DIFFERENT DEALERSHIPS. ALL OTHER DEALERSHIPS ACTED AS IF THEY DID NOT WANT TO SALE ANYTHING. WHEN I SPOKE THE ROBERT THE FIRST TIME HE EXPLAINED TO ME THE DIFFERENCE BETWEEN THE BIKES AND WHICH WOULD BE THE BEST FOR MY 13 YEAR OLD. WHEN WE GOT THERE WE WERE SO TAKEN BY HIM WE BOUGHT 2 ONE FOR MY SON AND ONE FOR MY HUSBAND AND ALL OF THE GEAR. THANKS ROBERT FOR THE CONCERN, EXCITEMENT AND EXCELLENCE YOU DISPLAYED. ALSO THANKS FOR ALL OF THE GOOD TIMES TO COME ON THE BIKES!!!! YOU KNOW YOUR STUFF!!!! WE APPRECIATE YOU!!! EVEN ON CRUTCHES HE HELPED US LOAD BOTH OF THE BIKES!!!
AMANDA REED"
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By: AMANDA dawsonville, GA
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"Satisfied once again!!! I was so satisfied on my first purchase last year that I returned and upgraded my Honda 750 Shadow Spirit to a Yamaha V-Star 1100 Classic. Again, I was treated like family and the parts, service, and sales department were top knotch as always. The wife and I are loving the new bike and I highly recommend it to anyone looking to upgrade to a smooth and comfortable ride. Moto400 is above the rest when it comes to all your motorcycle needs!!!! "
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By: Allen Dawsonville, GA
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"Well - I am not an easy man to please; but Robert Young, Steve Tucker and Richard Jones managed to pull it off! I left with a great deal on a Road Star Midnight Silverado. The staff were all courteous and efficient, and got me on the road in short order. I have used the service department a number of times in the past, and they are great as well.
Thanks Moto400!
Steve McLeod "
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By: Steve Dahlonega, GA
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"Have dealt with several bike shops in Georgia, but this one truly rates 5 star in all departments. They truly have a dedication to the customer and it shows with the service they give. Thanks to all the staff at Dawsonville Moto 400. "
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By: David and Sherry Ellijay, GA
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"I cant say enough about Robert Young in Sales. My husband and I were unsure of which type of bike to buy. We spoke to Robert on numerous occassions. I rode before and my husband is a new rider. Robert listened carefully to what we thought we hoped to accomplish. When all was said and done we purchased 2-C50's. We enjoyed our experience at Moto400 and hope to have many more. Thank You Robert for all of your guidance and support. "
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By: Anonymous Cumming, GA
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"I'm relatively new in the area. On my first ride out this spring, I picked up a staple in my rear tire. By the time I got home it was flat. I called your service department and spoke with Danny. He made arrangements to have me taken care of as soon as I could get in. The tire/tube was repaired quickly, professionally, and affordably. While waiting for my bike to be fixed, I met and spoke with Robert on the sales floor. He was great and took the time to point me in the direction I needed to go when I'm ready to trade-up. My whole experience was excellent. Everyone in the place was friendly and willing to help. I look forward to shopping for a new bike this fall at Moto 400."
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By: John Cumming, GA
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"I have to say you guys have the best staff that I have ever encountered in a shop. The service was amazing and everyone that helped me with my new GSXR 750 was very nice. I hope that you guys continue doing what your doing, and I know a lot of riders up here in the mountains that I will be sending your way. Thank you all very much."
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By: Lance Clayton, GA
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"This is part of a recent post of mine on the Craigslist m/c forum:
Our local Suzi/Yamaha dealership is much more low-key, but friendly too- they approach you soon after you get in, but if you just want to browse, they let you be. What impressed me is that even though I bought off a C/L ad after looking at their used bikes, they were just as nice to me buying an oil filter as they were when they thought they would sell me a bike, and the salesman actually congratulated me on my buy and came out to look it over. They have a lot of shop events and activities, and just generally make it seem like the whole thing is run by riders, not suits.
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By: Mark Murrayville, GA
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"Steve and John, both made the deal a snap, I told them what I expected, knowing it was a fair deal. I was expecting the usual dealer BS, but it wasn't there. The deal was done in under 2 minutes. I've had to negotiate harder buying bikes from friends.
It took longer to get the bike ready for me than it did to trade and do the paperwork.
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By: Brian Ga, GA
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"Dear Staff
I wanted to thank Jerry, Danny, Steve, Dusty and Brian for there hard work, great attitude and patience working with me to get the my GSXR-1000 running so damn good. I know how hard it is to make customers happy these days with every ones deadlines, tight budgets and profit margins but you guys really did a great job. This is my second bike in a year from Moto400 and even though It may seem like I complain a lot it really is just to show how much I care and enjoy spending my money there. I hope the owner knows he has good people working for him (which is hard to find) and takes care of you all like you take care of his customers. Moto400 seems like it is heading in the right direction so I hope you take customers comments and suggestion to heart and with an open mind. thanks again and I am sure I will see everyone again soon."
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By: Michall Cumming, GA
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"My wife and I were blown away by the professional and friendly atmosphere and the no hassle sales people at your dealership. You made the sales process actually pleasant and the financing seamless. More than anything, you took the time to listen to what we wanted and needed and you met the need very well. We will be lifetime customers! "
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By: Dan Cleveland, GA
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"My overall purchase experience at Moto 400 was excellent. Robert Young was eager to help and answer product questions. He was patient, persistent but low pressure. He followed up after my first visit, which encouraged me to return. Jerry was thorough regarding the delivery process, owner responsibilities and operation and location of the bike's new features. Steve Tucker explained all options regarding warranty, maintenance and financing. After ten years of doing business at Gainesville Motorsports, I didn't know what I was missing. I am happy to say that due to this experience, I am now a Moto 400 customer.
P.S. My son loves his new riding jacket he purchased from the variety of special sale items in the accessories department. He chose Moto 400 because of the wide selection of brands and sizes."
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By: Scott Norcross, GA
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"Had my Suzuki M50 serviced and new tires installed. The Service Department rocks. The Parts Department was great with helping me pick out new tires. Everyone was very polite and helpful. Most of all, THANKS for showing me that CUSTOM SERVICE still exist.
Thanks
Paul Rambo
Cumming, GA"
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By: Paul Cumming, GA
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"This testimonial is from a woman rider to other women riders.
I usually cringe when I think of motorcycle shopping. I have visited many dealerships where I’ve been ignored and not taken seriously. I’ve even asked a salesperson a direct question about a bike and they’ve looked right passed me and gave the answer to my husband. I expected much of the same treatment from Moto400, but to my surprise, I got the total opposite. When my husband and I walked in the door we weren’t immediately accosted by a salesperson, which I hate. Jerry and Mark just greeted us in a friendly casual way. I liked that. In those first few seconds I decide weather I want to stay or not. I did. When I was ready to ask some questions John Hicks was happy to answer them for me. I think it was the first time a salesman looked me in the eye and treated me like a fellow biker. Of course he wanted to sell me a bike, but I’ll tell you, he really wanted me to be happy by getting the right bike for me. He spent a lot of time with me asking me questions that helped both of us choose the right one. He even let me test ride a bike! I was so impressed! On February 5th I bought a V-Star 1100 and I couldn’t be happier! This was my 3rd bike purchase and the 1st one that I felt 100% sure of. John and Steve (the GM) worked with me on every aspect and bent over backwards to make sure I was happy with my purchase. I can not say enough about the excellent way I was treated by everyone at Moto 400. Richard in finance, Mitchell in parts, and Danny in service also helped me and were all just as nice and helpful. This was by far the best bike shopping experience I ever had and I recommend Moto400 to anyone looking for the best bike for them at the best price!!
Thank you so much!
Katherine
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By: Katherine Cumming, GA
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"My Wife and I went looking to upgrade her current bike to something that we can use for longer rides and across a few states. We went to a couple "other" bike shops in the area and felt like there was no passion or customer concern about our needs and interests. When we stopped by Moto 400 and stepped into their showroom floor you could tell this was a different dealership. Their sales team didn't jump at you the minute you walked through the door and when they did approach they looked to see what you were interested in and not what they could sell you. Our salesperson John Hick's was absolutely great, he asked my wife what type of rides she enjoyed and what bikes she had already checked out to get as much information so that he could suggest a few different styles and makes. He answered just about every question and concern she had so that she could choose the best one for her.
After spending a few hours there she decided on the bike suited just for her, since it was just about closing time we agreed that we would come back after the weekend and close the deal. That night my wife looked at a number of accessories that came with that bike and just felt this was the right bike for her. We went back and again John Hicks worked with the parts department and service to get some of the items she really wanted installed on her new bike. It was very nice to see all three departments working together and letting us know that once the parts come in to call and schedule the installs. My wife and I have been riding for years and it's really nice to find a motorcycle place that we can turn to for upgrades, help and advice on parts and accessories along with an outstanding service team that treats your bike as if it's their own. Mr. Steve Tucker you have created an outstanding team and you have our motorcycle business. We have already told our neighbor who also ride about our experience but wanted to share this with you and others that walk into your showroom.
Thanks
Chet Sulek
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By: Chet Cumming, GA
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"I have owned several atvs and waverunners through the years and always had some mishap to ruin my experience with the dealership. I feel that the sale is not the only important part to buying a bike, its also about the relationship that comes after. You guys hit the nail on the head, with your customer service. You always feel welcome and you get what you need faster than expected. Keep the good work and don't lose your touch, its will make repeat customers!"
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By: Matthew Dawsonville, GA
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"So obviously I am having some grammar problems. I guess that is what I get for posting this while I am working. Oh well, I love the family atmosphere of this dealership and I reccomend that if you're thinking of buying a toy that you check these guys out first and not waste your time elsewhere. This is an outstanding dealership and I will do business there as long as they're open."
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By: Matt Dawsonville, GA
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"We have been to several dealerships over the years and I have to say that the staff at Moto400 is, by far, the friendliest and funnest that my wife and I have had the pleasure of dealing with. Everyone talks to you and wants to help(even if they are not your original sales person).
Please keep up the awesome customer service (and great sense of humor)."
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By: Mark & Patty Cumming, GA
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"Joe/Richard.
I appreciate your prompt response to my need for the Boulevard. Though it only took a few minutes to repair the problem with my brake light, it was worth the ride down. First, it is ALWAYS good to ride and second, I witnessed again the outstanding service Moto 400 provides for their customers. Joe, I appreciate you showing me how to troubleshoot and repair the problem incase it ever arises again.
Please pass this on to your owner. I want him to know the outstanding service you both provided for me.
Thank you,
Nick Langdon
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By: Nick
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"Judy,
Thanks for the tremendously fun evening. I had a blast and so did everyone else I spoke with. Thanks for all the goodies, food, and drink. And please along our thanks to all the guys there for showing us around, giving us tips, being such great fun, and making the evening very special.
Cheers,
Rosalind"
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By: Rosalind
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"I have bought three jackets and a helmet now from these guys. As far as selection, service, and expertise go they are the best. Today I bought a jacket from them and shortly after I left my oil light came on. It turned out that the geniuses over at the other bike shop, and I won't mention names...(**cough** Machines In Motion) had told me to put too much oil in when I changed it myself. The guys at Moto 400 were closed, but they still were ALL very helpful and even pulled my bike into the service station in the back and drained it to the proper level FOR FREE. Imagine that! A bike shop helping someone out for free. You won't find that at the other shops only interested in making money, and again I won't use names (**cough** Machines In Motion). I will recomend everyone to them from now on. All around great shop. Thanks guys."
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By: Anonymous cumming, GA
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"If you want top quality sales people this is the place to
go! This was the first dealership where the sales personnel could answer any question about their products
that I could think to ask. They went above and beyond to get me on the bike that was for me. They are there to help
the customer leave well satisfied. Just wanted to say thanks guys and I will be a repeat customer. All of you
that I met do deserve a 5 star!!!! Thank You. I really like my new bike. "
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By: Bobby Canon, GA
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"Performed a great job Had bad experience with another
dealership you guys worked hard to get me what we needed
Thank You You guys are great!!!!"
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By: Donna Canon, GA
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"Euphoric experience!!! I am a first time motorcycle buyer and a beginning rider. John Hicks took the time to help me decide on a bike which was a "right" fit for me based upon my experience level and future growth. I made a choice on a pre-owned 2005 Honda Shadow 750 and am loving every minute of it!!! I ended up riding for awhile after my purchase and had some minor issues which were immediatly handled in an expediate and hasty manner by John and the rest of the fine men from the service department. I HIGHLY recomment MOTO400 to anyone interested in the purchase of a new or pre-owned bike. Your treated like family and it continues after the sale!!"
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By: Allen Dawsonville, GA
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"Moto 400 Inc.
Rally For A Cure Sponsor,
On behalf of Countryland Golf Club and the Susan G Komen for the Cure, I wish to thank you for your generous donation as a sponsor for our Rally For A Cure Golf Tournament.
We at Countryland Golf Club are proud to host the largest Rally For A Cure in the state of Georgia. Thank you for making us #1 in support of breast cancer awareness.
Sincerely,
Sandra P. Culver
2007 Rally Director"
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By: Sandra GA
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"I have been riding and trading motorcycles for 20years, and the staff at Moto400 have went above and beyond my expections. I bought my first bike about three months ago from them but the bike was not what i really wanted, called them up told them what I wanted to do and what I was looking for, within a couple of hours they located me a bike and got me a great price on it. I will deal with Moto 400 from now on, even if I do live 140 miles away. once again thanks to the staff and hard work all you guys have put in to latest purchase.
ADAM IN CROSSVILLE ALABAMA."
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By: ADAM CROSSVILE, AL
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"My experience with Moto400 was excellent! I was treated like an old friend from the moment I walked in the front door.
Everyone went out of their way to make sure I was happy with my new bike. Many thanks to John Hicks and all the staff at Moto400. "
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By: Steve Cumming, GA
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"i purchased a Big Bear from you all and was very suprised how nice and helpfull everyone was!! and the service department is awesome great job ladies & gentlemen!!"
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By: Anonymous buford, GA
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"A wonderful experience! Everyone was very helpful and friendly. We will always come back to Moto 400 and refer our friends and family too! Thank you all for making buying our first motorcycles a pleasurable experience!"
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By: Cindy Duluth, GA
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"I traded my 2003 Suzuki Intruder Volusia for a Suzuki SV 650 during the Suzuki Grand Opening and it was an excellent overall experience. I was not pressured into bying something that I did not want (Cameron was very patient with me since I was debating 3 different bikes along with the fact that I do not like parting with my money). I would recommend Moto 400 to anyone in the area who is looking to purchase a motorcyle. My wife (proud owner of a Katana 600) have also returned to Moto 400 to purchase accessories and have enjoyed that experience as well. Keep up the excellent the customer service! "
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By: David Suwanee, GA
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By: Brandon Dawsonville, GA
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"I was playing around on myspace when I came across Gixxermike's page. I read the info he provided about the new store on his page and decided to check it out last Saturday during the grand opening. I must say, I was very impressed. Not only impressed by the store itself, but with Mike as well. He provided me with a lot of helpful information and was extremely patient while answering all my questions. He made my trip there well worth it. He's definitely one of the best when it comes to customer service. Great store, keep up the good work! :)"
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By: Angela Dacula, GA
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"Wonderful overall experience, thanks guys!"
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By: Anonymous Dahlonega, GA
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"One of the most friendly no-pressure groups I've ever come across. Professional and competent - I highly recommend."
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By: L St. Augustine, FL
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N/A
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| Service: |
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| Finance and Insurance: |
N/A
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| Accessories: |
N/A
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| Parts: |
N/A
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